A voice agent that answers the phone when you can't.
It picks up in your business's name, day or night. It answers the usual questions, takes details, books people in and sends you a summary of every call. Anything it can't handle comes to you.
What it does on a call
Picks up when you can't
Greets callers with your business name, including evenings, weekends and when you're on a job.
Books people in
Checks your calendar and books a slot while the caller is still on the line, where your calendar allows it.
Takes the details
Name, number and what they need, sent straight to your inbox so you can call back with the facts.
Answers the usual questions
Prices, opening hours, areas you cover, availability: from answers you've approved, nothing made up.
Sorts serious enquiries
Asks the questions you choose, so you know who to call back first.
Hands over to you
When a call needs a person, it takes a message or passes the caller on, following rules you set.
What’s included
- A voice agent set up in your business's name, in a voice you choose
- Trained on your own answers to the questions callers ask
- Connected to the calendar or booking system you use, where it allows it
- A summary of every call by email
- Works with your current number, by forwarding calls you can't take
Good for
- Trades and practices on the tools all day, missing calls
- Businesses that get calls in the evening and at weekends
- Self storage, lettings and services that answer the same questions every day
Not the right fit for
- Calls that need judgement, bad news or a difficult conversation
- Businesses that only get a few calls a week
Related work
Questions about AI voice agents
Will callers know it's not a person?
It answers as your business's assistant, and if someone asks, it tells them it's automated. It never pretends to be a named member of staff.
What does it cost to run?
Building and setting it up is a standard package. After that, call minutes are charged by the voice provider, pay as you go, straight to you at cost. We estimate a monthly figure with you and set a spending cap.
What if it can't answer something?
It takes a message or passes the caller to you, depending on the rules we agree. It doesn't guess: it only gives answers you've approved.
Can it book into my calendar?
Yes, if your calendar or booking system lets other tools add bookings, as many do. If yours doesn't, it takes the details and emails you, so you can confirm the slot yourself.
Do I need a new phone number?
No. Your number stays the same, and calls you can't take are forwarded to the agent. A separate number is an option if you'd rather have one.
Read more
What is an AI voice agent, and does your business need one?
How AI voice agents answer calls, take details and book appointments, what they're good at, and when a small business is better off without one.AI voice agents for self storage, answering calls when you're closed
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How plumbers, electricians and builders can use AI voice agents and simple automations to catch missed calls and cut down on paperwork.
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Talk to us about AI voice agents.
Request a free 30-minute call. You'll get a fixed price in writing, and you pay nothing until you're happy with the result.